Shipping Policy

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Rates & Delivery Time

Service (Domestic) Cost Delivery Time
Local Pickup (Scottsdale) No Charge Usually Immediate
USPS – Priority Mail Retail Rate Usually 2 – 3 Business Days
USPS – Priority Mail Express Retail Rate Usually 1 – 2 Business Days
Service (International) Cost Delivery Time
Priority Mail Retail Rate Usually 10 Business Days
Priority Mail Express Retail Rate Usually 3 – 5 Business Days


Our goal is to offer you the best shipping options, no matter where you live. Daily, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Orders will be processed and then shipped within 1 – 3 business days (excluding backorders). Domestically, shipments are delivered less than 3 business days, and internationally is typically less than 10 business days. Please keep in mind that sometimes packages can be held in customs on international shipments. If on the odd occasion it does get held, please allow a couple of days.

Please note that these are estimated arrival times. We do not guarantee on-time delivery.

Once the item has left our warehouse, we hold no responsibility for lost, stolen or misplaced items.

Al Dunning strives to provide its customers with the most accurate information on product availability using the tools and resources made available by the manufacturers we represent. The lead times that are posted on the individual product pages are estimates only. These times are estimated based on the assumption that the item in question is currently in stock with the manufacturer and on the manufacturer’s typical speed at which orders are processed and shipped.

If your purchase or project is time-sensitive, we strongly suggested that you contact an associate at +1 (480) 471-4600 to inquire about expedited shipping services. Al Dunning is not responsible for any costs associated with shipment delays. We strongly suggest that any professional services required to install your product(s) not be scheduled until your order has arrived and been inspected.

Please don’t hesitate to email us at should you have any further inquiries.